Flooded Basement Cleanup Southfield MI
37 flood reports after one June 2024 storm. Know your sewer side before the next.
Did the last storm leave water in your basement again? Our flooded basement cleanup Southfield MI crews extract, disinfect and dry homes on both the combined east side and separated west side, with a 60-minute response target.
Southfield's East–West Sewer Split
Where you live in Southfield decides what kind of water ends up in your basement. The east end of the city has combined sewers, where rain and household sewage share pipes. The west end has separated sewers, where storm water and sanitary flow run apart. A backup on the east side is far more likely to carry sewage, and that changes how we clean it. So the first question on every flooded basement cleanup Southfield MI call is which side of the city the house is on. Homes on the separated west side carry a different flood risk, with groundwater and runoff more likely than sewage.
About 90% of Southfield sits in the Rouge River watershed, in its Main 1-2 sub-watershed, and the main branch of the River Rouge runs through the city. The eastern side drains instead to the Red Run sub-watershed of the Clinton River. That eastern slice, 2.59 square miles or 9.9% of the city, lies entirely within the George W. Kuhn combined-sewer area, the same system that serves all of nearby Royal Oak.
East-side sewage heads to the George Kuhn drain, once known as the Twelve Town drain. To move that flow, Southfield installed a pump station at 10 Mile Road and Pierce Street in 2017, paid for by a $68 million water and sewer bond. The city has also spent $35 million on infrastructure in Sections 24 and 25 since 2015. Skip the shop wet-dry vac on sewage; it spreads contamination through the tank and hose instead of removing it.
The June 20, 2024 Storm and Southfield Basement Flooding
The most recent documented flood here hit on June 20, 2024, when the city logged 37 flooding reports. Affected streets included Templar Avenue, Maryland Street, Harden Avenue, Pierce Street and Arbor Place. The Department of Public Works' preliminary finding was that the sanitary systems were not surcharged, and the investigation was still open when it was reported. That is urban flooding: more water reaching the sewer at once than built-out streets can carry away.
For homeowners on those blocks, June 2024 was not the first time. Residents also pointed to backups in April 2022, during a storm with less than 2 inches of rain, and during the 2014 rain that many called a hundred-year storm. Oakland County was included in the federal disaster declarations for both the August 2014 flood and the June 2021 storms, though we have no Southfield-specific counts for either event.
Residents reported backups in 2014, again in April 2022 with less than 2 inches of rain, and again in June 2024. A basement here can take water more than once. If your home is on the combined east side or on one of the streets named in June 2024, have a plan before the next storm: a working sump, a backwater valve, and our number saved in your phone.
Southfield Basement Water Removal, Hour by Hour
Our basement flood cleanup in Southfield starts with a safety check and a source check, then moves fast. The order matters, because drying a space that is still taking water, or skipping disinfection on sewage, both lead to a second round of damage. Flood damage often reaches the water heater and furnace too, since both usually sit on the basement floor.
First 2 to 6 hours: extraction
We check for electrical hazards, confirm the water category, then extract standing water with pumps and truck-mounted units. Contents that can be saved are moved out and photographed. Our emergency basement flood cleanup page explains what that first visit looks like.

Day 1: tear-out and disinfection
Porous materials that touched gray or black water come out. Hard surfaces are cleaned and treated with an EPA-registered antimicrobial.
Days 2 to 5: structural drying
Dehumidifiers and air movers run around the clock. We record moisture readings every day and pull equipment only when walls, framing and slab reach dry standard. Those readings become part of your insurance file.
Disinfecting a Southfield Sewer Backup and Stopping Mold
The water category sets the cleaning plan. Under the IICRC S500 standard, Category 1 is clean water from a supply line, Category 2 is gray water such as an overflowing sump, and Category 3 is sewage. On Southfield's combined east side, storm backups through a floor drain are treated as Category 3. Our page on water damage categories breaks down each one.
Mold is the second clock. It can begin growing within 24 to 48 hours on wet drywall, wood and carpet. That is why we start air movement the same day we extract, and why we check behind baseboards and inside wall cavities. If growth has already started, our IICRC S520-certified technicians handle mold remediation under containment. Mold growth on the paper face of drywall can begin within a day or two in a warm basement.
Right Now, If Your Southfield Basement Is Taking Water
- Keep everyone out of the water until power to the basement is off. Use the breaker only if you can reach it without standing in water.
- If water is rising from a floor drain, skip laundry, showers and flushing until it stops.
- Do not touch sewage-contaminated items with bare hands, and keep pets upstairs.
- Photograph everything: the water depth, the drain, the sump pit, damaged belongings.
- Call the Southfield Water Department, then call us at (866) 838-7745.
Gutters, Sump Pumps and Southfield's Redirect Program
Southfield has run a program since 2017 to redirect gutters into sump pumps. Contact the Department of Public Works to ask if your home qualifies and how it works for your property. Keeping roof water out of the sewer system is one of the few flood steps a homeowner can take before a storm.
A sump pump is only as good as its discharge line and backup power. In a Michigan winter, frozen lines are a common cause of failure, and our sump pump failure guide for Michigan winters covers what to check each fall.
Filing a PA 222 Sewer Backup Claim in Southfield
Southfield follows Michigan Public Act 222 of 2001, which gives you 45 days to file a written claim. Start by calling the Water Department at 248-796-4850. After hours, call 248-796-4899 or the police desk at 248-796-5500. Then mail your written claim to the city's Office of Management and Budget (248-796-5260), within 45 days of discovering the backup. Send the city notice and open your insurance claim in the same week, since both ask for the same photos and dates.
Know where the city's responsibility ends. Southfield treats problems in private plumbing or in the sewer lead from your house as the homeowner's responsibility. Our photos, moisture readings and line-item scope help show whether water came from the public side or your own line. City Hall is at 26000 Evergreen Road, Southfield 48076. Our Oakland County water damage guide covers claims across the county.
What Flooded Basement Cleanup Costs in Southfield
Southfield's housing mix shapes the bill. The median home was built in 1969, and about half of all units date from the 1960s and 1970s, with roughly 28% older than 1960. Just under half are single-family detached, about 18% sit in buildings with 50 or more units, and 53% are owner-occupied. Renters should notify their landlord right away, since the building owner usually handles the structure while renters insurance covers belongings.
Typical ranges for flooded basement cleanup Southfield MI homeowners can expect, not quotes:
- Clean water, small unfinished basement: $500 to $1,500
- Sump failure (Category 2), unfinished: $1,500 to $4,000
- Sewage backup (Category 3), unfinished: $3,000 to $8,000
- Finished basement with sewage: $7,000 to $18,000
- Mold remediation: adds $1,500 to $5,000 or more
- Backwater (check) valve install: $300 to $800
Each extra 24 hours of standing water adds roughly $1,500 to $3,000 of scope. You get a written estimate before work begins, and the rate does not change on nights, weekends or holidays.

Southfield Streets and Areas We Serve
We cover all four standard Southfield ZIP codes, 48033, 48034, 48075 and 48076, from Greenfield Road on the east to Inkster Road on the west.
Templar, Maryland & Harden
Three of the streets named in the June 20, 2024 flooding reports. We handle storm-flooded basements here with extraction, disinfection and daily drying logs.
10 Mile Rd & Pierce St
Site of the 2017 pump station that moves east-side flow toward the George Kuhn drain. Pierce Street and Arbor Place were also named in June 2024.
Civic Center & Evergreen Rd
Home to City Hall at 26000 Evergreen Road, where Southfield sewer backup claims start. We serve the homes and apartment buildings around it.
Telegraph Rd & the Mixing Bowl
Homes off Telegraph Road and around the Mixing Bowl at Franklin and Lahser. We confirm if your street is combined or separated before choosing a cleanup method.
Northland & Town Center
From the former Northland Center site, now being redeveloped, to Southfield Town Center. We take residential and commercial water calls in both areas.
We also serve neighboring Oakland County cities. Read about Royal Oak sewer backup cleanup, which shares the Kuhn system with east Southfield, or our Farmington flooded basement cleanup page. Every job runs out of our Dearborn flooded basement cleanup headquarters with IICRC-certified technicians led by James Novak. For flooded basement cleanup Southfield MI residents can reach a real person at (866) 838-7745, 24/7/365.